HOW IT WORKS

It's simple :)

GET A QUOTE

Select a country, zip code and weight and get a preliminary quote on your shipping.

BOOK ONLINE

Fill all the fields on the 4 tabs on the booking page. On the last tab, you can get the final price and see the estimated delivery date.

Confirm the booking and pay using your credit card.

Shortly after your payment, you will receive an e-mail with a confirmation.

If you are shipping in or out of the EU, you need to make a list of the contents of your bag(s) (for customs). You will receive an e-mail with a link, where you can create and send the list.

As soon as we have your content list the shipping will be created in DHL's shipping system and you will receive an e-mail with the shipping documents for your bag(s).

Your shipping cannot be created in DHL's system before you have filled out the content list.

If you don't have access to a printer you will receive a letter with the shipping documents in a few days. If you are a DIS student and are using our Drop-Off service you don't have to print - we will do it for you.

PICKUP / DROP OFF

Prepare your bags - read about it here.
Place your bags in a place where the driver from DHL can pick it up and he will do it on time.

If you are a DIS student you will be able to drop off your bag at the "Firestation", Skindergade 12 on one of the last days of the semester.

TRACK

As soon as your bag has been picked up you will be able to track it online. You will receive an e-mail with a link to the tracking site.

BAG HOME

And after a few days, your bag will have reached its destination.